Psychology: This 3-word answer helps avoid misunderstandings

Do you want to give your counterpart an answer without appearing cold or bored? We have the perfect three-word statement for you that will also make you appear very empathetic.
Difficult, difficult: In certain conversations, such as when someone tells us about personal problems, the mood can suddenly shift – and we're unsure how best to respond. This can often be due to misunderstandings, which is unpleasant. Especially with friends, we want to be a good listener in these moments and, if possible, help them with a tip. But it can quickly happen that we give the wrong advice because we jump to conclusions.
These three words help with difficult conversationsBut don't worry: With a very simple statement, it's possible to gain more clarity. With just three words, we can show empathy and compassion while simultaneously gaining more information. We'll show you the perfect response for difficult conversations in the video.
Source used: prosci.com
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